Legal
Privacy Policy
Last updated: May 25, 2026
1. Introduction
Creative Suites ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit creativesuites.com, book a studio session, or otherwise interact with our services.
2. Information We Collect
- Account info — name, email, phone, and password when you create an account.
- Booking info — studio, date, time, package, add-ons, and notes you provide.
- Payment info — handled and stored by Stripe; we never see your full card number.
- Usage info — pages visited, device/browser details, IP address, and referrer.
- Communications — emails, form submissions, and support requests you send us.
3. How We Use Information
- To provide, schedule, and manage your studio sessions and subscriptions.
- To process payments, refunds, and invoices.
- To send booking confirmations, reminders, and service updates.
- To improve our website, content, and customer experience.
- To comply with legal obligations and protect against fraud or abuse.
4. Sharing
We do not sell your personal information. We share data only with service providers required to operate our business — including Stripe (payments), our email provider, our hosting/backend provider, and analytics. Each is bound by confidentiality and security obligations.
5. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and measure site performance. You can manage cookies through your browser settings or by dismissing/declining our cookie banner.
6. Data Retention
We keep personal information only as long as needed to provide services, comply with law, resolve disputes, and enforce agreements.
7. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or export your data, or to object to certain processing. Email hello@creativesuites.com to make a request.
8. Security
We use industry-standard safeguards — encrypted connections, hashed passwords, and access controls — but no system is 100% secure.
9. Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
10. Changes
We may update this Privacy Policy from time to time. The "Last updated" date above shows when the latest changes took effect.
11. Contact
Creative Suites — hello@creativesuites.com