Terms of Service
Effective date: October 1, 2026
These Terms of Service ("Terms") govern access to Pod Place, a software platform for owners and teams of podcast, recording, content, and other creative studios. Pod Place is provided by PodPlace Inc., a Georgia corporation ("Pod Place," "we," "us," or "our"). By creating an account, subscribing, or using the service, you agree to these Terms on behalf of yourself and, if applicable, the business you represent. If you act for a business, you confirm that you are authorized to accept these Terms for it.
1. What Pod Place provides
Pod Place provides tools to manage studio rooms, availability, bookings, client and team records, packages, session files, a studio booking page, and optional connected services. Features and limits may change as the product develops. We will give reasonable notice of material changes that significantly reduce a paid feature during an active subscription period.
Pod Place is software for studios. It is not the studio that provides recording space or services to a studio's clients. Each studio is responsible for its own offerings, prices, availability, booking rules, client agreements, taxes, refunds, and performance of its services.
2. Accounts and access
You must provide accurate account information, keep your sign-in credentials secure, and promptly tell us at support@podplace.com if you suspect unauthorized access. You are responsible for the people you invite to your workspace and the permissions you give them. You must have the right to enter, upload, or share any information you add to Pod Place, including client details, photographs, recordings, and other media.
You may use Pod Place only for lawful business purposes. Do not use it to infringe rights, upload malicious code, interfere with the service, attempt to access another workspace without permission, or store payment card numbers or other highly sensitive information in ordinary studio fields or files. We may suspend access when reasonably necessary to address a security threat, unlawful activity, or a material breach of these Terms. Where practical, we will explain the reason and give an opportunity to correct it.
3. Subscription, renewal, and cancellation
The current Pod Place software plans are $149 per month or $1,000 per year, in U.S. dollars. The same core platform is included in either plan. The plan, total price, billing interval, and any applicable taxes are presented before you authorize payment. Your subscription begins when Stripe confirms the first payment and renews automatically at the same interval until canceled. We may change prices for a future renewal with advance notice and any notice required by law; a price change will not alter a period you have already paid for.
You can manage payment methods, invoices, and cancellation through Manage billing and cancellation in your Pod Place billing page. Cancellation stops future renewals and normally takes effect at the end of the current paid period, so you can continue using the service until then. To avoid another renewal, cancel before the renewal payment is processed. If you cannot access the billing portal, contact support@podplace.com and we will help you stop future renewals.
Refunds: Payments for both monthly and annual plans are nonrefundable once made, including if you cancel during a paid period. Cancellation stops future renewals; it does not refund the current period. This policy does not affect any refund or other right that applicable law does not allow us to exclude. Contact support@podplace.com if you believe a charge was made in error.
If a payment fails, Stripe may retry it and your access may be limited or suspended after notice. Ending a subscription does not automatically delete a workspace or erase amounts already due.
4. Studio booking payments and connected services
Your Pod Place subscription pays for the software. If you connect your own Stripe account to collect payments from your studio's clients, those client payments go through that separate Stripe connection. You are the seller of your studio's services and are responsible for the related client payment, refund, dispute, chargeback, tax, and booking obligations. Pod Place does not promise that a client booking or payment will be completed or that a connected service will always be available.
Optional services such as Stripe, Google, Dropbox, and OpenAI are governed by their own terms and may have separate charges. You choose whether to connect them, and you may need to grant them permissions to use their features. You are responsible for having the necessary rights and client consents before connecting calendars, sending booking emails, processing recordings, or using AI features.
5. Your content and AI features
You and your licensors keep ownership of the content you enter or upload. You grant Pod Place a limited right to host, copy, process, transmit, and display that content only as needed to provide the service, carry out actions you request, protect the service, and comply with law, as described in our Privacy Notice. You are responsible for maintaining copies of important source recordings and business records outside Pod Place; the service should not be your only archive.
AI features may create transcripts, episode text, images, or other output from material you submit. You must review output before publishing or relying on it. AI output can be incomplete or inaccurate, and Pod Place does not guarantee that it is unique or suitable for a particular purpose. Do not submit material to an AI feature unless you have the rights and permissions needed to process it in that way.
6. Privacy and security
Our Privacy Notice, linked from the Pod Place website, explains how Pod Place handles account, workspace, booking, payment-reference, and media information. Each studio is responsible for telling its own clients how it uses their information and for responding to requests concerning the studio's client relationship. You remain responsible for selecting appropriate access permissions and keeping independent copies of records you need.
7. Availability and changes
We work to keep Pod Place available and secure, but maintenance, outages, third-party failures, and changes may interrupt access. We do not promise uninterrupted service or a particular business result. If we plan to discontinue the service or remove a material paid feature, we will give reasonable advance notice when practical and explain how to request an export of available workspace data.
8. Intellectual property
Pod Place and its software, design, branding, and documentation belong to us or our licensors. Your subscription gives you a limited, non-exclusive, non-transferable right to use the service for your studio business while your account is in good standing. It does not transfer ownership of Pod Place technology or branding to you.
9. Responsibility and limits
Each party is responsible for losses caused by its own fraud, intentional misconduct, or violations of law. To the extent permitted by applicable law, Pod Place is not responsible for indirect or consequential losses, including lost profits or business opportunities, arising from use of the service. Nothing in these Terms limits rights or remedies that cannot legally be limited.
10. Ending access and data requests
You can cancel future subscription renewals as described above. We may end or suspend an account for material breach, nonpayment, unlawful use, or a security threat, with notice when practical. After access ends, contact support@podplace.com about available data export, correction, or deletion. Retention and deletion are described in the Privacy Notice and may also be affected by legal, payment, security, and backup requirements.
11. Changes to these Terms
We may update these Terms. We will post the updated version with an effective date and give reasonable advance notice of material changes by email or in the service. If you do not agree to a material change, you may cancel before it takes effect. Your use after the effective date means you accept the updated Terms, to the extent permitted by law.
12. Contact
Questions about these Terms, billing, cancellation, or data requests: support@podplace.com. Legal notices to Pod Place: PodPlace Inc., 2203 Cumberland Pkwy SE Unit 503, Atlanta, GA 30339.